Churn 3 min read

How to Identify At-Risk Subscriptions in Stripe

Find subscriptions that are likely to churn so you can intervene early.

🔒 Read-only access ⚡ Works in 2 minutes ✅ Free to start

📋 Manual: ~15 min vs ⚡ Coby: ~3 seconds

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The Manual Way ~15 min

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Or just ask Coby ~3 sec

1

Filter Past Due

Go to Subscriptions → Filter by status: Past due.

2

Check Payment Failures

Look at subscriptions with recent failed payments.

3

Review Invoice History

Check if customers have multiple failed invoices.

4

Look for Warning Signs

Reduced usage, downgrade requests, support tickets.

5

Export for Outreach

Download the list for your customer success team.

6

Set Up Alerts

Consider webhooks for real-time at-risk notifications.

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Total time per check

~15 min

Stripe Documentation

Revenue Recovery →

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Team Coby

Online — watching your Stripe

Which subscriptions are at risk of churning?

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At-Risk Subscriptions (12 total):

🔴 5 past due (payment failed 2+ times)

🟠 4 expiring cards (within 30 days)

🟡 3 downgrade requests (pending)

Combined MRR at risk: $2,340

⚡ Answered in 2.3 seconds

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