Churn 3 min read

How to Reactivate Canceled Subscriptions in Stripe

Win back churned customers by reactivating their subscriptions in Stripe.

🔒 Read-only access ⚡ Works in 2 minutes ✅ Free to start

📋 Manual: ~5 min vs ⚡ Coby: ~3 seconds

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The Manual Way ~5 min

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Or just ask Coby ~3 sec

1

Find the Customer

Go to Customers and search for the churned customer.

2

View Their Profile

Open the customer details page.

3

Note Original Plan

Check their canceled subscription for the plan they were on.

4

Create New Subscription

Click Create subscription to start fresh.

5

Select Plan and Billing

Choose the plan (can offer discount with coupon).

6

Confirm and Notify

Complete the subscription and notify the customer.

⏱

Total time per check

~5 min

Stripe Documentation

Reactivate Subscriptions →

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Team Coby

Online — watching your Stripe

Show recently canceled customers I should reach out to

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Win-Back Opportunities (Last 30 Days):

Acme Corp

Pro plan · $450/mo · 18 months tenure

Reason: Budget cuts

TechStart Inc

Team plan · $249/mo · 6 months tenure

Reason: Switched provider

⚡ Answered in 2.3 seconds

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