Churn 3 min read

How to Set Up Dunning Emails in Stripe

Configure automated payment failure emails to recover failed subscriptions.

🔒 Read-only access ⚡ Works in 2 minutes ✅ Free to start

📋 Manual: ~10 min vs ⚡ Coby: ~3 seconds

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The Manual Way ~10 min

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Or just ask Coby ~3 sec

1

Go to Billing Settings

Navigate to Settings → Billing.

2

Find Email Settings

Click on Subscriptions and emails.

3

Enable Email Reminders

Turn on payment failure notifications.

4

Configure Timing

Set when emails are sent (e.g., 1, 3, 7 days after failure).

5

Customize Templates

Edit the email content to match your brand (optional).

6

Set Final Actions

Choose what happens after all retries fail (cancel, pause, etc.).

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Total time per check

~10 min

Stripe Documentation

Smart Retries →

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Team Coby

Online — watching your Stripe

Are my dunning emails working?

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Dunning Performance (Last 30 Days):

67% recovery rate

42 of 63 failed payments recovered

Email 1 (day 1): 38% · Email 2 (day 3): 19% · Email 3 (day 7): 10%

⚡ Answered in 2.3 seconds

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