Disputes 3 min read

How to Prevent Disputes and Chargebacks in Stripe

Best practices to reduce chargebacks and maintain a healthy dispute rate.

🔒 Read-only access ⚡ Works in 2 minutes ✅ Free to start

📋 Manual: ~15 min vs ⚡ Coby: ~3 seconds

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The Manual Way ~15 min

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Or just ask Coby ~3 sec

1

Clear Billing Descriptors

Go to Settings → ensure descriptor is recognizable.

2

Send Receipt Emails

Enable email receipts for all charges.

3

Respond to Inquiries

Answer retrieval requests promptly.

4

Enable Radar

Use Stripe Radar to block suspicious transactions.

5

Clear Refund Policy

Make your refund policy visible and fair.

6

Proactive Communication

Email customers about charges before billing.

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Total time per check

~15 min

Stripe Documentation

Dispute Prevention →

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Team Coby

Online — watching your Stripe

How can I reduce my disputes?

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Dispute Prevention Check:

✅ Billing descriptor: Clear

✅ Receipt emails: Enabled

⚠️ Radar rules: Basic only

❌ Retrieval alerts: Not configured

💡 Add Radar rules to block 90% of fraud before disputes.

⚡ Answered in 2.3 seconds

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